Shipping policy

Last updated: October 1, 2026

Thank you for shopping with BCT Rally. We work with trusted fulfillment partners to deliver your order as efficiently as possible.

ORDER PROCESSING
Orders are typically processed within 3–5 business days after payment is confirmed. Orders placed on weekends or holidays begin processing on the next business day. During high-volume periods, product launches, or holidays, processing may take longer. If a significant delay affects your order, we will email you at the address provided at checkout.

SHIPPING TIMES
Estimated delivery times begin after your order has finished processing.
- United States: approximately 7–15 business days
- International: approximately 10–25 business days
Some products ship from different fulfillment locations, so orders with multiple items may arrive in separate packages on different days. Delivery estimates are not guarantees; carrier delays, weather, customs, and incorrect addresses can affect timing.

SHIPPING COSTS
Shipping costs, if any, are shown at checkout before you complete your purchase.

ORDER TRACKING
Once your order ships, you'll receive a shipping confirmation email with tracking information when available. Please allow 3–7 business days for tracking to update.

ADDRESS ACCURACY
Please review your shipping address before placing your order. BCT Rally is not responsible for orders delayed, lost, or returned because of an incorrect or incomplete address. To change your address, email support@bctrally.com as soon as possible; we can't guarantee changes once an order is processing or has shipped.

DELAYED, LOST, OR DAMAGED PACKAGES
If tracking hasn't updated for 10 business days after the estimated delivery window, email support@bctrally.com with your order number. If your order arrives damaged or incomplete, contact us within 7 days of delivery with your order number and photos of the product and packaging, and we'll work with you on a resolution.

RETURNED-TO-SENDER PACKAGES
Orders returned to us because of an incorrect address, failed delivery, refusal, or non-pickup may be reshipped; additional shipping charges may apply.

CANCELLATIONS
We can cancel orders only before they enter processing. Email support@bctrally.com right away with your order number.

CUSTOMS AND IMPORT FEES
International customers are responsible for any customs duties, taxes, or import fees charged by their country.

CONTACT US
BCTRally LLC (BCT Rally)
Email: support@bctrally.com
Live chat: the chat box on any page
Hours: Monday–Saturday, 9 AM–8 PM CT